The first AI-driven Virtual Network Assistant (VNA) service that transforms how your IT teams interact and engage with enterprise networks. Marvis is an essential virtual member of your IT team, providing unsurpassed insight and automation across wireless access, wired access, and SD-WAN domains.
The Marvis Virtual Network Assistant uses Mist AI™ to transform how IT teams interact with enterprise networks. With natural language processing (NLP), a Conversational Assistant, prescriptive actions, Self-Driving Network™ operations, and integrated help desk functions, Marvis streamlines operations and optimizes experiences from client to cloud across wireless access, wired access, and SD-WAN domains.
Central to HPE Juniper Networking's unique AI-driven support model, Marvis is the digital network expert that supports your own team of network experts — network administrators, site reliability engineers (SREs), or anyone based in network operations centers (NOCs). It is the first network assistant in the industry to bring conversational AI to networking. The Mist AI engine applies data science to continuously learn and improve, expanding its knowledge base as a fundamental component of the Self-Driving Network™.
Marvis corrects issues in real time, moving IT from reactive troubleshooting to proactive remediation and accelerating issue resolution.
Ask the network questions in plain language and get real-time answers in a few clicks — no CLI commands to memorize.
The Marvis Client agent collects detailed client-device properties, including insight into client roaming behaviors.
The Mist™ platform is the first to bring a conversational assistant to enterprise networking, driven by Mist AI. Marvis enriches its natural language processing (NLP) with natural language understanding (NLU) to understand user intent and deliver improved, higher-quality results.
Marvis Actions drives operational simplicity, transforming IT from reactive troubleshooting to proactive remediation. Its "morning cup of coffee" view delivers visibility into high-impact network issues at an organizational level, so administrators know exactly what to prioritize. As sites get added, Marvis Actions scales with ease — no additional setup required.
Marvis proactively identifies the root cause of issues across IT domains (WLAN, LAN, WAN, security, and applications). It can automatically resolve issues in self-driving mode, or recommend actions that require intervention in driver-assist mode, then close the feedback loop by validating the result in the Mist AI engine. With proactive return material authorization (RMA) for unhealthy access points and an API-driven interface, Marvis can trigger actions via webhooks and email alerts to auto-open support tickets or work orders.
Marvis provides proactive return material authorizations
Marvis Actions
The Marvis Client, available for Android, Windows, and macOS devices, is a software agent that sits on the end-user device, collecting and displaying detailed client-device properties, including insight into client roaming behaviors. It recognizes connection types — cellular or Wi-Fi — along with signal strength, so admins understand the Wi-Fi experience directly from the client's perspective.
The client goes beyond basic fingerprinting to add detail such as device type, manufacturer, and OS version. The more the client APK draws out, the better the Mist AI engine gets at advanced device classification, distinguishing device-specific issues from broad device issues.
Anomaly detection within SLEs applies machine learning to establish service baselines and triggers notifications on deviation. Third-generation LSTM and recurrent neural network (RNN) algorithms boost efficacy over 95%, minimizing false positives.
Marvis collects key user-experience application data for Zoom clients and correlates it with wired, wireless, and WAN data using AI/ML to identify the root cause of video conferencing problems quickly.
Marvis's conversational interface now leverages large language model integration for even more human-like conversation, particularly when looking for historical information from the public-facing knowledge base.
Marvis complements the client SLE framework, applying machine learning to track client and device experiences with continuous behavioral analytics and network traffic analysis for deeper troubleshooting and planning insights.
Marvis subscriptions ride alongside your Wi-Fi, Wired, and WAN Assurance services. Tell us about your environment and a NetworkScreen specialist will help you size the right Marvis tier, get you pricing that makes sense, and stay on the order through delivery.
Tell us about your network operations and a NetworkScreen specialist will help you configure, price, and order Marvis for your Mist deployment.
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